AIRBNB, EXPERIENCE DESIGNER
January 2016 - Present
Responsible for designing and building innovative applications for Airbnb's global customer service specialists to provide excellent service.
INSTRUMENT, SENIOR DESIGNER
January 2014 - January 2016
Designed applications and websites like:
Nike+ Run Club app, Let's move active schools, Youtube's Creator Hub, Rdio.com, and Google Chrome Experiments.
Lead UX strategy for multiple projects. Designed an internal application for Instrument. Defined architecture, wireframes, prototypes, and specifications. Designed and lead user research projects. Collaborated closely with engineering teams. Worked with clients to solve their business problems and meet the needs of their users.
freelance, experience designer
January 2013 - June 2014
Defined UX strategy and designed websites and apps for clients like YouTube, and Alternative Apparel with the teams at Instrument.
mcafee security, Experience designer
sEPTEMBER 2009 - January 2013
Responsible for interaction, user experience, and visual design for the next generation of McAfee products. Produced wireframes, flow diagrams, prototypes, and functional specifications. Defined visual design systems for multiple products. Developed and conducted extensive usability testing. Creative lead for multiple projects.
intel, design internship
january 2003 - January 2004
Participated in ethnographic research, recruiting users, assisting with interviews, and analysis. Designed and produced assets for industrial designers and ethnographic researchers that facilitated critiques and reports.
portland state university, portland oregon
B.S. ART: GRAPHIC DESIGN
2004 - 2009
GLASGOW SCHOOL OF ART
STUDY ABROAD: DESIGN & VISUAL COMMUNICATIONS